It is very rare for us to be "Out of Stock" on any of the items listed in our website or product catalogs. However, please allow up to three days for order processing. If there is a delay with your order a Ranch at the Rim team member will contact you.
The following is a basic guideline to our standard shipping timetable :
- Orders placed on any business day will be shipped within 1-3 business days.
- Orders placed on Saturdays, Sundays, or Holidays will be processed the next business day and shipped within 1-3 business days.
All orders require a correct and complete shipping address. In the event that packages are returned to us due to insufficient address, you will be contacted for clarification of the shipping address and the order will be subject to additional shipping charges if applicable.
When filling out your address information, please be as complete as possible. DO NOT use abbreviations. Please also do not use dashes or spaces if your address does not require them. Our shipping system verifies addresses through the United States Postal Service. If you have any concerns about your address once you've submitted your order, please send us an e-mail or give us a call as soon as you can so that we can make sure that it is corrected by the time the package is ready to be shipped. Please be especially careful when entering a different ship-to address for Gift deliveries.
Please be aware that we require a valid recipient phone number to be listed on the shipping label in order for the carrier to contact you in case there are delivery problems. USPS Priority Mail International does provide a Tracking Number, should there be any issues with delivery.
For additional assistance please contact
Prices may vary from the web store to the store in San Antonio.